Case study

Xtechs.Support logo

Client: SunWorks

Embracing Virtual Without Sacrificing IT Performance and Security

The pandemic forced your organization to work from home — and you liked it. Now you want to go 100% remote. What do you do about your existing IT — its hardware, performance, and security?


Hey, We Like This Remote Working Arrangement!

Productivity increases 4.4% when workers are allowed to work from a location of their choice.

Source: Harvard Business School

Like nearly every business in the United States trying to continue operations during a global pandemic and lockdown, a national solar provider found the need to  have its staff work remotely, while still maintaining an unoccupied 26,000-square-foot office building.

The solar company found it liked the flexibility of working remotely and realized it didn’t need as big of an office footprint. By subletting its office space, it saved tens of thousands of dollars per month, but its resource-intense solar design application software was not performing to the level it needed to through traditional VPN services.

During the pandemic, its engineers had no choice but to accept slow application performance. But now that the restrictions were over, it risked losing key employees based on system performance issues.


Uh-oh, Our Applications Don’t Work Remote

Based in California, with an unemployment rate of 3.9% (the lowest on record since 1976), the solar company could not afford to lose key solar engineers. That would cripple its operations for 6 to 9 months for every employee lost.

The potential financial impact of this was more than the solar company could afford, so it went looking for latency-free remote desktop services.


With TruGrid, We Have the Best of Both Worlds

Through their managed service provider, the national solar provider was able to lift and shift their entire IT infrastructure to a colocation data center.

Each employee is connected to a virtual desktop in the data center utilizing TruGrid SecureRDP, and is able to utilize the speed available in the data center, that they would never be able to have in their home offices.

“The cost savings alone from reducing a 26,000 square foot building in California was worth the move to remote work for our employees. And our employees are happier and more productive from home — and they experience zero IT performance limitations. It really is the best of both worlds for us,” reports its Director of IT Operations.

Remote working isn’t just a pandemic need. Today, remote work comes in many different forms and has the potential to affect every business:

  • Full-time remote employees
  • The employee that needs to work remotely for a day
  • The employee that needs to work remotely for an evening
  • The employee that needs to work remotely due to natural disasters

Try TruGrid:

Whether your organization needs remote desktop services every day or once in a while, contact TruGrid today to learn about solutions that will keep operations flowing while providing your employees access to information anytime and from anywhere.

Evaluate TruGrid for free at