Case study

spdnk

“Our VPN is slow… and shoddy”

When time-to-market matters, remote access latency is the last thing a manufacturing firm needs.

SITUATION:

When Driving for Hours is Quicker Than Remote Access

We found the latency with TruGrid far less than any of the remote desktop software we have used before.

Matthew Hayes,
IT Support Specialist, Spudnik

Potato equipment harvesting manufacturer Spudnik is a rural manufacturer with remote engineers and a lot of rural employees with significant commutes to the office.

Recently, company management came to the IT department and told them the existing VPN infrastructure was “slow… and shoddy”.

Managers who had to make a quick system update or two on evenings and weekends found it was faster to make the long drive to the office and home again than using the remote access over VPN. Engineers found VPN latency to CAD and ERP systems unusable.

IMPACT:

Million Dollar Delays

TruGrid has been a very, very viable business case for us.

Adam Lott,
IT Support Specialist, Spudnik

For Spudnik, the need for employees and managers to remotely access systems after hours resulted in delays. Delays in designs. Delays in operations. Delays in reporting. Delays in business.

For a manufacturing company with estimated annual revenues of $50 million, each week of delay can cost the company up to $1 million.

OUTCOME:

Fast and Affordable Remote Desktop Solution

Manufacturing delays can significantly impact an organization’s business, financial condition, and results of operations.

Source: Strategic Finance Magazine

Without needing to invest time and money into a new infrastructure, Spudnik was able to set up TruGrid SecureRDP in hours — not days.

Matthew Hayes, IT Support Specialist at Spudnik, says, “With TruGrid, we were able to use our existing infrastructure and have people work from home in a secure way with quick access to all the onsite services they needed.”

Adds Adam Lott, IT Support Specialist at Spudnik, “And as a bonus, we keep all of our confidential data onsite.”

Remote working isn’t just a pandemic need. Today, remote work comes in many different forms and has the potential to affect every business:

  • Full-time remote employees
  • The employee that needs to work remotely for a day
  • The employee that needs to work remotely for an evening
  • The employee that needs to work remotely due to natural disasters

Try TruGrid:

Whether your manufacturing company needs remote desktop services every day or once in a while, contact TruGrid today to learn about solutions that will keep operations flowing while providing your employees access to information anytime and from anywhere.

Evaluate TruGrid for free at www.trugrid.com/start