| Implementation & Licensing |
| 1 | Free Product Implementation & Support
Free product installation & support for all customers | Yes — Go live in <1 day | Requires agent installation on each remote device
Support varies by plan |
| 2 | Licensing Model
TruGrid licensing is very straightforward and includes all features | 20-user minimum | Complex per-device or per-connection pricing |
| 3 | Partner Use Licenses
TruGrid Partners get free internal-use licenses and software downloads | Free Internal Use licenses for Partners | Not offered or requires full paid plans |
| 4 | Centralized Management Console
Simplifies and automates deployments and multi-tenant implementations | TruGrid Web | Most offer admin portals |
| 5 | Cloud-Hosting Location Control
Offers data residency transparency with hosting inside secure US-based Microsoft Azure regions | US-based Azure | Only Splashtop does |
| 6 | Scalability
Designed for organizations of all sizes, from 10 to 5000+ users | Suitable for SMBs to enterprise | Suitable for SMBs to enterprise |
| 7 | Azure AD / SSO Integration
Supports SSO via Azure Active Directory and third-party identity providers using SAML or OAuth | TruGrid supports SSO for Active Directory
TruGrid supports Delegation for Entra ID | Splashtop and TeamViewer supports SSO |
| 8 | Secure RemoteApp
Allows publishing only specific applications, reducing attack surface | Yes — RemoteApp enables admins to expose just required apps or desktops | Not available — only full desktop screen share |
| 9 | BYOD (Bring-Your-Own-Device)
Secure access from unmanaged devices without VPN risks | Device-agnostic, zero-trust model works on unmanaged personal devices | They all support BYOD |
| Security |
| 1 | Multi-Monitor Support
Allows remote control of multi-screen setups | Yes | Yes |
| 2 | MFA Integrated by Default
Automatically enabled for all users. Enhances secure access from anywhere through two-step verification | Yes | Not enabled by default |
| 3 | Session Privacy
Whether session contents can be observed locally | All RDP sessions are private | Screen visible to anyone if screen blanking fails |
| 4 | Encryption Standards
Level of data security in transit and at rest | TLS 1.2+, HTTP Strict Transport, Database Encryption | AES-256 encryption common across all console-based vendors |
| 5 | Security Policy Enforcement
Control over clipboard, drive mapping, copy/paste, redirection, and other session policies | Via TruGrid and Windows GPO | Yes |
| 6 | Audit Logging & Monitoring
Logs for sessions, connections, access failures, and admin actions; essential for compliance and threat analysis | Built-in | Yes |
| 7 | Federated AD Support
Enables SSO to approved client / tenant resources while simplifying account management of Service Providers and Customers | Yes | Not supported |
| 8 | Geo-Blocking
Restrict login by country or region | Available in TruGrid Business | Available only in enterprise plans |
| 9 | Zero-Trust Networking
Eliminate open inbound firewall ports | Zero-trust architecture with no inbound firewall exposure | Does not require inbound firewall exposure |
| Printing, Profile Management, and Other Features |
| 1 | Remote Printing
Print to a local printer from a remote desktop or app session | Yes — RDP Universal Printing | Most vendors include remote printing |
| 2 | Persistent User Profile Support
Roaming profiles for consistent desktop experience | Supports FSLogix profiles | Not applicable |
| 3 | Active Directory Logging
Log connections in Windows event log | Comprehensive logging inside Windows Security event log | Not availble |
| 4 | Wake-on LAN / Remote Boot
Turn on devices remotely before connecting | Not currently supported | TeamViewer and Splashtop support WOL |
| 5 | USB Device Redirection
Enable USB peripherals like security tokens over remote session | Yes | Splashtop and TeamViewer support it in business versions |
| 6 | Screen Blanking / Privacy Mode
Disable remote host screen to protect privacy | Screen blanking is enabled by default and cannot be disabled | Screen blanking is supported, but can sometimes fail |
| 7 | Audio/Video Redirection
Remote Microsoft Teams and Zoom session or VoIP | Yes | Included in paid versions of TeamViewer and Splashtop |
