| Implementation & Licensing |
| 1 | Free Product Implementation & Support
Free product installation & support for all customers | Yes — Go live in <1 day | Very complicated setup |
| 2 | Licensing Model
TruGrid licensing is very straightforward and includes all features | 20-user minimum | Often tied to device count or bundles |
| 3 | Partner Use Licenses
TruGrid Partners get free internal-use licenses and software downloads | Free Internal Use licenses for Partners | Requires separate agreements |
| 4 | SQL Database
Complex database infrastructure for session brokering or configuration | Not Required | Required for logging or policy storage |
| 5 | Unified Management Console
Centralized dashboard to manage users, sessions, policies, and system health | TruGrid Web | Partial (Cisco and Perimeter 81 offer cloud portals) |
| 6 | Broker Load-balancing
Distributes user sessions across multiple RDP hosts for better performance and failover | Yes | Not supported |
| 7 | Low Latency Fiber-Optic Mesh
Optimized traffic routing via global cloud infrastructure to minimize lag | Yes — utilizes Azure’s global fiber network for optimized performance | Depends on public internet routing |
| 8 | Device Access
Ability to connect from Windows, macOS, iOS, or Android without OS-specific limitations | Yes — via TruGrid Connector | Yes |
| 9 | Custom Branding
Ability to white-label the login portal or agent experience with company branding | Yes | Available on some platforms like Perimeter 81 and Fortinet EMS at higher tiers |
| Security |
| 1 | Zero Exposure
RDP encapsulated from exposure over the internet and end user device / network stack | Yes | RDP exposed to end user device network stack |
| 2 | MFA Integrated by Default
Multi-factor authentication required at login | Enforced | Available, but not enforced by default — setup varies per vendor |
| 3 | No Firewall Ports Exposure
Avoids opening RDP or VPN ports to the internet, reducing attack surface | Yes | VPNs require exposed ports for the VPN tunnel |
| 4 | Blocks Malware Traversal
Prevents malicious payloads from moving across the remote access tunnel | Yes | Malware Traversal Possible |
| 5 | Entra ID (Azure AD) Login Support
Supports authentication using Microsoft Entra ID (Azure Active Directory) | Native integration with Entra ID for authentication | Supports SAML SSO with Entra ID |
| 6 | Trusted Computer for SSO
Limits access to pre-approved, enrolled devices and enables seamless login | Yes | Device trust may be possible via additional tools, but not available by default |
| 7 | Role Based Admin Delegation
Assigns granular roles to admins for least-privilege access to system functions | Yes | Limited |
| 8 | Security Policies (GPO & Device Restrictions)
Manage policies for session duration, file sharing, clipboard, etc | Granular via TruGrid | Partial support |
| 9 | Session Logging & Auditing
Captures user session logs and admin activities for security/compliance | Built-in | Available via built-in tools on enterprise VPNs, but not standardized or centralized for RDP |
| 10 | Geo-IP Restrictions
Restrict access based on location | Supported | Available via firewall policies |
| 11 | Supports Entra ID Conditional Access
Enforces Microsoft Entra ID Conditional policies to control access based on user risk, device compliance, or location | Yes | Yes |
| Printing, Profile Management, and Other Features |
| 1 | Multi-Monitor Support
Use of multiple screens during RDP session | Yes | Yes – Limited |
| 2 | Native RemoteApp / Application Publishing
Publish and access specific applications without full desktop exposure | Supports RemoteApp for publishing applications | Not available – Requires full blown RDS setup |
| 3 | Profile Management
Manages user profile settings across sessions for consistency and speed | Supports any profile management that works on Windows | Supports most profile management that work on Windows |
| 4 | Remote Printing
Enables printing from remote desktops to local printers | Supported | Supported |
| 5 | Clipboard / File Transfer Controls
Restrict or allow file and clipboard sharing between host and client | Granular | Requires GPO |
| 6 | Idle / Session Timeout
Automatically disconnects idle sessions to improve security | Yes | Varies—often manual OS or GPO config |
| 7 | Browser Access
Ability to access desktops/apps via a browser without software install | Limited (launches local client) | Requires full blown RDS setup or 3rd party |
| 8 | USB Peripheral Support
Redirects USB devices like smart cards or scanners into the remote session | Yes — via RDP | May be blocked over VPN
Requires GPO for granular management |
| 9 | Bandwidth Optimization
Ability to handle large file transfers, video, and real-time tasks over limited networks | Azure mesh + RDP tuning | Depends on VPN overhead and internet |
